Last week marked the beginning of my internship with the LA Metro Transportation Career Academy Program (TCAP).
This summer program offers 180 selected interns a unique opportunity to explore transportation careers and apply classroom knowledge at the nation’s second-largest public transportation agency.
Over the next seven weeks, I will help develop a project to present to Metro which aims to enhance their services.
On the first day, we reviewed policies, learned best practices for customer service, and discussed the specifics of our purpose. I am excited to see what we will accomplish by our commencement on August 2nd and the positive change we can create.
